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Why is the Internet so difficult? (17)


1 Name: 404 - Name Not Found : 2008-03-18 16:27 ID:jzaX2fo2

I'm working tech support for a cable broadband company, and people are doing the dumbest damned things. Why can't they get with the program?

2 Name: 404 - Name Not Found : 2008-03-18 20:24 ID:m4VLCOlV

If they were to 'get with the program', you'd be out of a job.

3 Name: 404 - Name Not Found : 2008-03-18 23:18 ID:Heaven

QED

4 Name: 404 - Name Not Found : 2008-03-19 07:07 ID:5NZMnKmf

So what's the dumbest "problem" you've been presented with?

5 Name: 404 - Name Not Found : 2008-03-19 08:45 ID:Heaven

Well, this one guy wanted to get cable internet.

Talk about dumb.

6 Name: 404 - Name Not Found : 2008-03-19 11:26 ID:Heaven

Maybe you should quit.

It's just a suggestion.

7 Post deleted.

8 Name: 404 - Name Not Found : 2008-03-21 09:44 ID:Heaven

>>1
>>5
Maybe you are the dumb one here.

9 Name: 404 - Name Not Found : 2008-03-21 12:50 ID:jzaX2fo2

>So what's the dumbest "problem" you've been presented with?

"Could you tell me what version of Windows you have?"

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10 Name: 404 - Name Not Found : 2008-03-21 18:20 ID:6ZZZv8m8

you havent worked tech support for very long have you

11 Name: 404 - Name Not Found : 2008-03-21 19:25 ID:5NZMnKmf

>>9

Ah...

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12 Name: 404 - Name Not Found : 2008-03-21 20:42 ID:Heaven

I'm also impressed by how dumb some people get. I have a feeling it's usually people in the older generation asking them. I'm looking forward to the day when us growing up with IT as a fact of life take over :D

13 Name: 404 - Name Not Found : 2008-03-22 13:55 ID:jzaX2fo2

>>11

It's like people are scared to learn or something. Twice I've caught myself telling customers, "Don't worry, the computer won't bite you."

14 Name: 404 - Name Not Found : 2008-03-23 07:35 ID:5NZMnKmf

>>12

But then they'll be no easy tech-support jobs. ;_;

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15 Name: 404 - Name Not Found : 2008-03-28 01:52 ID:GvheO/rT

>>1
Do like the staples commercials and tell them to push their 'Easy' buttons.

16 Name: 404 - Name Not Found : 2008-03-28 01:59 ID:m4VLCOlV

>>15

Sounds like a euphemism for masturbation.

17 Name: 404 - Name Not Found : 2008-03-31 21:29 ID:yXQ+tzYw

Tell them to press F1 once in a while.