bluetooth and windows don't mix. i try and avoid it as much as possible. not to sound like an mac freak, but bluetooth is integrated much better in apple's os x, mainly because of the simplistic service options (slightly limited but work all the time) and a unified setup interface (i.e always the same). i would never bother installing bluetooth on my windows desktop because of the bluetooth driver issues that complicate the installation of any bluetooth adapter i have had the pleasure of installing on a clients machine.

>>2 right on. >>1 get a refund and forget about using bluetooth on windows.