Webcam Question (4)

1 Name: 4n0n4ym0u5 h4xx0r : 2009-03-20 07:18 ID:4qKsCKMc

Hello!

I've got a question about webcams.
My boyfriend has an HP Pavillion dv9700, and a built-in Cyberlink Youcam 2 webcam, on vista.
He's had the computer less than a year and the cam has been working fine, but last week suddenly it stopped working on, not only MSN, but the webcam's computer program too.
He keeps getting a "No device detected" message when he tries the computer program.
We tried uninstalling and reinstalling the drivers, but after doing that, suddenly it seems like the cam basically disappeared from the computer. Of course, it's built in so that's impossible, but now when he tries to reinstall the drivers, it won't let him because it's not reading he has any hardware for the webcam.
Also, when we check in Device Manager, he doesn't have a tab for "imaging devices," which is also indicative that the hardware isn't registering with the computer.

Has anyone had any similar problems? He's still under warranty, but we'd really like to try to fix it ourselves before resorting to that.

Thanks for your help!

2 Name: 4n0n4ym0u5 h4xx0r : 2009-03-20 16:10 ID:BZ9V5vVQ

I heard from a friend he got problems with the webcam vanishing when he installed Windows Live Messenger. Something about a conflict of drivers...

3 Name: 4n0n4ym0u5 h4xx0r : 2009-03-20 18:25 ID:G2L+HprX

>>2
He uses Windows Live, but he's been using it for a really long time and hasn't installed anything new for it recently. Would the drivers suddenly conflict after they'd been working for so long?
He did have one problem where the webcam stopped working over MSN once, but restarting solved it. Naturally that was the first thing he tried this time, but it didn't do anything.

Thank you!

4 Name: 4n0n4ym0u5 h4xx0r : 2009-03-21 04:14 ID:BZ9V5vVQ

>Would the drivers suddenly conflict after they'd been working for so long?

Dunno... Maybe there was an update of the drivers or something?
Anyway, all I know is that my friend has sometimes to stop Messenger to get his webcam working. But it could well be that his webcam has just a bad connection.

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